01About these terms
These draft terms describe purchases from High Tech Gallery (Pvt) Ltd and use of its online store. Store website: https://hightechgallery.lk. Business address: No.198, High Level Rd, Maharagama, Sri lanaka 10280. Contact us if you need clarification before placing an order.
02Products & availability
Product availability, colours and variants can change. Check the model, RAM, storage, included accessories and warranty shown for your selected item. Product images are illustrative; colours may appear differently on different screens. If an important listing error is identified, we will contact you before proceeding.
03Orders & confirmation
Provide accurate contact and delivery details when placing your order. An order acknowledgement confirms receipt of your request. If an item is unavailable or an order cannot be fulfilled, our team will explain the available options and arrange a refund for any amount due back to you.
04Prices & payments
Prices are shown in Sri Lankan rupees (LKR) unless stated otherwise. Tax treatment: 3%. Applicable delivery fees and other charges should be shown before order confirmation.
Accepted payment methods: Cash on delivery,Payhear,koko etc.. Instalment services, where available, are subject to the provider’s eligibility rules, fees and terms disclosed at checkout.
05Delivery & cancellations
Delivery areas and estimated times: 4-5 days. Delivery estimates may change; contact our team for help with delays or incorrect delivery details.
Cancellation process and cut-off: Return, replacement and refund requests are described in our Refund & Returns policy.
06Responsible website use
Do not use the website to submit fraudulent orders, gain unauthorised access, interfere with its operation or infringe another person’s rights. Website content, branding and product materials may be protected by intellectual property rights. Obtain appropriate permission before reusing protected material.
07Warranty, rights & updates
Refer to your product’s warranty information for coverage and service arrangements. Nothing in these terms is intended to remove rights that cannot be excluded under applicable law. Updates should show a new effective date; terms applicable to an existing order will not be changed retrospectively without a valid basis.
For order questions or complaints, contact our customer support team using the numbers below.